Please take note:
All orders are final as this is an edible product
We can only give a 50% refund for any order that is cancelled 1 week or more in advance. We will not be able to give any refunds on orders cancelled in less than a week from the pick-up or ship date.
We ship using USPS Priority Mail. Packages typically arrive 2-4 days from shipped date, therefore it is very important that you indicate the date you would like the cookies to be shipped.
Once the cookies leave Southern Sugar Bakery, we cannot be held responsible for broken cookies, lost packages, or undeliverable packages due to wrong addresses given to us. Shipped packages are insured through USPS for $50.00, but customer can increase coverage amount for an additional fee.
Once your order has been paid for, we will not be able to make any changes.
Orders must be placed at least one week in advance. Orders placed less than one week in advance will be subject to a rush fee of 25% of your total order IF we are able to accommodate them. So ORDER EARLY!